General help
Website & membership
Questions about navigating Vale, coaching membership access, billing information, or general account support.
Email support ↗Customer support
Get help with the Vale website, memberships, general orders, or finding the correct secure clinical channel.
General help
Questions about navigating Vale, coaching membership access, billing information, or general account support.
Email support ↗Clinical care
Use the secure clinical platform for symptoms, medication questions, prescriptions, labs, or other private health information.
Open secure intake ↗Common questions
Review eligibility, treatment pathways, fulfillment, testing, and membership basics before contacting support.
View FAQ ↗